TERMS AND CONDITIONS
Effective Date: April 10, 2025
INTRODUCTION
These Terms and Conditions (“Terms”) govern your use of Cliead AI’s web application, Chrome extension, and associated services (“Services”). By accessing or using any part of the platform, you agree to be bound by these Terms.
Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not use our Services.
1. DEFINITIONS
In these Terms, the following definitions apply:
“Account” refers to the user account created to access and use the Services.
“Content” means any text, images, graphics, videos, audio, data, information, or other materials.
“Cliead AI”, “we”, “our”, or “us” refers to the company Cliead AI and its affiliates, officers, directors, employees, and agents.
“Intellectual Property” means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets), and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
“Services” refers to Cliead AI’s web application, Chrome extension, and all associated services, features, content, applications, and products.
“Third-Party Services” means services, applications, or websites provided by third parties that may be integrated with our Services.
“User”, “you”, or “your” refers to the individual or entity accessing or using the Services.
“User Content” means any Content that a User uploads, submits, or otherwise makes available through the Services.
2. ACCOUNT REGISTRATION AND SECURITY
2.1 Account Creation
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.
2.2 Account Eligibility
You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Create a strong, unique password
Not share your account credentials with any third party
Log out of your account at the end of each session
Notify us immediately of any unauthorized use of your account or any other security breach
2.4 Account Termination
We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.
You may terminate your account at any time by following the instructions on our website or by contacting our customer support.
3. LICENSE AND SERVICE USE
3.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.
3.2 Chrome Extension License
If you download and install our Chrome extension, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the extension on compatible browsers solely for your personal or internal business purposes and in accordance with these Terms and any applicable browser store terms.
3.3 Restrictions
You agree not to:
Use the Services in any way that violates any applicable law or regulation
Use the Services for any illegal, harmful, or unauthorized purpose
Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission
Use any automated means, including but not limited to agents, robots, scripts, or spiders, to access, monitor, or copy any part of the Services
Interfere with or disrupt the integrity or performance of the Services
Attempt to circumvent any security features of the Services
Use the Services in a manner that exceeds reasonable usage limits or constitutes excessive use
Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services
Remove any copyright, trademark, or other proprietary notices from any portion of the Services
Use the Services to build a competitive product or service
Use the Services to gather information about others without their consent
3.4 Updates and Modifications
We may update, modify, or discontinue any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
4. USER CONTENT
4.1 Ownership of User Content
You retain all ownership rights to the User Content you submit to the Services. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and our business operations.
4.2 User Content Representations and Warranties
You represent and warrant that:
You own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use your User Content
Your User Content does not violate the rights of any third party, including intellectual property rights, privacy rights, publicity rights, or any other legal rights
Your User Content complies with all applicable laws and regulations
Your User Content does not violate these Terms
4.3 Content Monitoring
We do not actively monitor User Content but reserve the right to review, remove, or modify any User Content that we believe violates these Terms or is otherwise objectionable. We are not responsible for any User Content and do not endorse any opinions expressed in User Content.
4.4 Prohibited Content
You agree not to submit User Content that:
Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
Infringes any patent, trademark, trade secret, copyright, or other intellectual property right
Violates the privacy or publicity rights of any person
Contains software viruses or any other code designed to interrupt, destroy, or limit the functionality of computer software or hardware
Constitutes unauthorized advertising, spam, or unsolicited commercial communications
Impersonates any person or entity or falsely states or misrepresents your affiliation with a person or entity
Contains misleading, false, or deceptive information
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership of Services
All right, title, and interest in and to the Services, including all Intellectual Property rights therein, are and will remain the exclusive property of Cliead AI and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.
5.2 Trademarks
The Cliead AI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cliead AI or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
5.3 Feedback
If you provide us with any feedback, suggestions, improvements, or recommendations regarding our Services (“Feedback”), you hereby grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any form, media, or technology.
6. THIRD-PARTY SERVICES AND CONTENT
6.1 Third-Party Services
Our Services may integrate with or contain links to third-party websites, services, or applications. These Third-Party Services are not owned or controlled by Cliead AI. We do not endorse or assume any responsibility for these Third-Party Services, and your use of them is at your own risk.
6.2 Third-Party Terms
Your use of Third-Party Services may be subject to additional terms and conditions imposed by the third-party providers. It is your responsibility to review and comply with any such terms.
7. PRIVACY
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
8. PAYMENTS AND SUBSCRIPTIONS
8.1 Subscription Plans
We may offer various subscription plans for our Services. The specific features, limitations, and pricing of each plan are described on our website.
8.2 Payment Terms
When you purchase a subscription, you agree to pay all fees in accordance with the pricing and payment terms in effect at the time of purchase. All payments are non-refundable unless otherwise specified in these Terms or required by law.
8.3 Automatic Renewal
Subscriptions automatically renew for the same subscription period unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method for the subscription fee at the start of each subscription period.
8.4 Free Trials
We may offer free trials of our subscription services. If you sign up for a free trial, we will begin charging your payment method for the subscription fee at the end of the free trial period unless you cancel before the trial expires.
8.5 Price Changes
We reserve the right to change our subscription fees at any time. If we change the fees for your subscription, we will provide notice before the change takes effect. Your continued use of the Services after the fee change becomes effective constitutes your agreement to pay the modified fee.
8.6 Taxes
All fees are exclusive of taxes, which may be added to the fee charged to your payment method. You are responsible for paying all taxes associated with your purchase.
9. DISCLAIMERS
9.1 “AS IS” and “AS AVAILABLE”
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9.2 No Guarantee
WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF THE SERVICES OR ANY CONTENT THEREIN.
9.3 No Professional Advice
THE SERVICES ARE NOT INTENDED TO PROVIDE LEGAL, FINANCIAL, MEDICAL, OR PROFESSIONAL ADVICE. ANY INFORMATION PROVIDED THROUGH THE SERVICES SHOULD NOT BE RELIED UPON AS SUCH. YOU SHOULD CONSULT WITH A QUALIFIED PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
10. LIMITATION OF LIABILITY
10.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLIEAD AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
ANY CONTENT OBTAINED FROM THE SERVICES
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY
10.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF CLIEAD AI, AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS, TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE AMOUNT YOU PAID TO CLIEAD AI FOR THE SERVICES DURING THE 12-MONTH PERIOD PRECEDING THE CLAIM OR $100, WHICHEVER IS GREATER.
10.3 Basis of the Bargain
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CLIEAD AI AND YOU.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cliead AI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorneys’ fees) arising from:
Your use of the Services
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights or privacy rights
Your violation of any applicable laws, rules, or regulations
Your User Content
12. DISPUTE RESOLUTION
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law principles.
12.2 Arbitration Agreement
Except for disputes that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, shall be resolved by binding arbitration in [City, State], before one arbitrator. The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.
12.3 Class Action Waiver
YOU AND CLIEAD AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12.4 Time Limitation
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Services or these Terms must be filed within one (1) year after such claim or cause