PRIVACY POLICY
Effective Date: April 10, 2025
INTRODUCTION
Cliead AI (“Cliead”, “we”, “our”, or “us”) is committed to protecting your privacy. This
Privacy Policy outlines how we collect, use, store, disclose, and protect your personal
information across our website, Chrome extension, and web application (collectively,
the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood,
and agree to be bound by the terms of this Privacy Policy. If you do not agree with our
policies and practices, please do not use our Services.
1. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including:
1.1 Personal Information
Personal information is data that can be used to identify you directly or indirectly. We
may collect the following personal information:
● Account Information: Name, email address, username, password, profile picture,
and other information you provide when creating an account.
● Contact Information: Phone number, mailing address, billing address, and other
contact details you provide.
● Payment Information: Credit card details, billing information, and other financial
data necessary for processing payments.
● Professional Information: Job title, company name, industry, professional
interests, and other work-related information you choose to provide.
● Communication Data: Information contained in communications you have with
us, including customer support inquiries, feedback, and survey responses.
● User Content: Information and content you submit, upload, or create while using
our Services.
1.2 Usage Data
We automatically collect certain information about how you interact with our Services:
● Device Information: Device type, operating system, browser type and version,
screen resolution, and other technical information about the device you use to
access our Services.
● Log Data: Internet Protocol (IP) address, browser type, internet service provider
(ISP), referring/exit pages, operating system, date/time stamp, clickstream data,
and pages visited.
● Location Data: General location information inferred from your IP address.
● Chrome Extension Data: When you use our Chrome extension, we collect
information about your browsing activity, including websites visited, search
queries, and interaction with web pages.
● Usage Patterns: Information about how you use our Services, including features
accessed, time spent, actions taken, and interaction patterns.
● Performance Data: Information about the performance of our Services, including
metrics, errors, and crash reports.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect
information and enhance your experience:
● Essential Cookies: Necessary for the operation of our Services.
● Analytical/Performance Cookies: Allow us to recognize and count users and see
how they move around our Services.
● Functionality Cookies: Enable us to personalize content and remember your
preferences.
● Targeting/Advertising Cookies: Record your visit to our Services, pages visited,
and links followed to deliver more relevant advertisements.
● Social Media Cookies: Enable you to share content with social networks and
interact with our content on those platforms.
For more information about the specific cookies we use and how to control them,
please see our
Cookie Policy.
2. HOW WE COLLECT YOUR INFORMATION
We collect information from you through various means, including:
2.1 Direct Collection
● When you create an account or register for our Services
● When you fill out forms or surveys on our Services
● When you communicate with us through email, chat, or other channels
● When you make purchases or subscribe to our Services
● When you participate in promotions, contests, or events
2.2 Automated Collection
● Through cookies and similar tracking technologies
● Through our Chrome extension when installed in your browser
● Through server logs and analytical tools
● Through third-party services integrated with our Services
2.3 Third-Party Sources
We may receive information about you from third parties, including:
● Business partners, service providers, and data enrichment services
● Social media platforms when you connect your account to our Services
● Public databases and publicly available information
● Marketing and analytics partners
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
3.1 Providing and Improving Our Services
● Delivering the Services you have requested
● Processing transactions and managing your account
● Authenticating your identity and access to our Services
● Personalizing your experience and content
● Developing new features and functionality
● Diagnosing and fixing technical issues
● Conducting research and analysis to improve our Services
3.2 Communication and Support
● Responding to your inquiries, comments, and requests
● Providing customer support and troubleshooting
● Sending service-related announcements and updates
● Notifying you about changes to our Services, terms, or policies
3.3 Marketing and Advertising
● Sending promotional communications about our products, services, and events
● Delivering targeted advertisements based on your interests and browsing
behavior
● Measuring the effectiveness of our marketing and advertising campaigns
● Inviting you to participate in surveys, contests, or promotional events
3.4 Legal and Security Purposes
● Complying with legal obligations and regulatory requirements
● Enforcing our Terms of Service and other agreements
● Detecting, preventing, and addressing fraud, security breaches, and other
potentially prohibited or illegal activities
● Protecting the rights, property, or safety of Cliead AI, our users, or others
4. HOW WE SHARE YOUR INFORMATION
We may share your information with the following categories of recipients:
4.1 Service Providers and Partners
We share information with trusted third-party service providers and partners who
perform services on our behalf, such as:
● Payment processors to handle billing and payments
● Cloud storage providers to host our data
● Analytics providers to help us understand how our Services are used
● Email service providers for communication and marketing
● Customer support platforms to provide assistance
● Development and maintenance partners for our Services
These service providers are bound by contractual obligations to keep your information
confidential and use it only for the purposes for which we disclose it to them.
4.2 Business Transfers
If Cliead AI is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all
or a portion of its assets, your information may be transferred as part of that
transaction. We will notify you of any change in ownership or uses of your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid
requests by public authorities (e.g., court order, government request). We may also
disclose information when we believe disclosure is necessary to:
● Comply with applicable laws, regulations, or legal process
● Enforce our Terms of Service and other agreements
● Protect the rights, property, or safety of Cliead AI, our users, or others
4.4 With Your Consent
We may share your information with third parties when you have given us your consent
to do so.
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, unless a longer retention period is required or permitted
by law. The criteria used to determine our retention periods include:
● The length of time we have an ongoing relationship with you
● Whether there is a legal obligation to which we are subject
● Whether retention is advisable in light of our legal position (such as for statutes
of limitations, litigation, or regulatory investigations)
When we no longer require your personal information, we will either delete it or
anonymize it. If this is not possible, we will securely store your personal information and
isolate it from any further use until deletion is possible.
6. DATA SECURITY
We implement appropriate technical, organizational, and physical safeguards to protect
your personal information from unauthorized access, disclosure, alteration, and
destruction. These measures include:
● Encryption of sensitive data in transit and at rest
● Regular security assessments and penetration testing
● Access controls and authentication mechanisms
● Regular security training for our employees
● Monitoring for suspicious activities and unauthorized access attempts
While we strive to protect your personal information, no security system is
impenetrable. We cannot guarantee the absolute security of your information
transmitted to our Services. Any transmission of personal information is at your own
risk.
7. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal
information. These may include:
7.1 Access and Portability
You may have the right to request information about the personal data we hold about
you and to receive a copy of your personal information in a structured, commonly used,
and machine-readable format.
7.2 Correction
You may have the right to request that we correct inaccurate or incomplete personal
information about you.
7.3 Deletion
You may have the right to request the deletion of your personal information in certain
circumstances, subject to legal requirements that may require us to retain your
information.
7.4 Restriction and Objection
You may have the right to request that we restrict the processing of your personal
information or to object to our processing of your personal information.
7.5 Automated Decision-Making
You may have the right not to be subject to a decision based solely on automated
processing, including profiling, if such decision has legal or similarly significant effects
on you.
7.6 Withdrawal of Consent
Where our processing is based on your consent, you may have the right to withdraw that
consent at any time.
7.7 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our
processing of your personal information violates applicable law.
To exercise these rights, please contact us using the information provided in the
“Contact Us” section below.
8. CHROME EXTENSION SPECIFIC PROVISIONS
Our Chrome extension collects and processes information as you browse the web to
provide its functionality. In addition to the information described elsewhere in this
Privacy Policy, the extension may:
8.1 Data Collection
● Collect information about the websites you visit
● Access and analyze content on web pages you view
● Monitor your interaction with web pages
● Store local data in your browser using local storage or IndexedDB
8.2 Permissions
Our Chrome extension requires certain permissions to function properly. These
permissions allow the extension to:
● Access and modify content on websites you visit
● Access your browsing history
● Communicate with our servers
● Store data locally in your browser
8.3 Opt-Out
You can disable or remove the extension at any time through your browser’s extension
management interface. Removing the extension will stop all data collection by the
extension, but will not delete previously collected data stored on our servers.
9. INTERNATIONAL DATA TRANSFERS
We operate globally and may transfer your personal information to countries other than
the one in which you reside. These countries may have data protection laws that differ
from those in your country.
When we transfer personal information across borders, we take appropriate safeguards
to ensure that your information is protected in accordance with this Privacy Policy and
applicable data protection laws. These safeguards may include:
● Transferring data to countries that have been deemed to provide an adequate
level of protection
● Implementing standard contractual clauses approved by relevant authorities
● Obtaining your explicit consent for certain transfers
● Implementing other lawful transfer mechanisms as required
10. CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 13 (or the applicable age of
digital consent in your jurisdiction). We do not knowingly collect personal information
from children under these ages. If we learn that we have collected personal information
from a child under these ages, we will take steps to delete that information as quickly as
possible.
If you believe we have inadvertently collected personal information from a child under
these ages, please contact us immediately.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices,
technologies, legal requirements, or other factors. We will notify you of any material
changes by posting the updated Privacy Policy on our website and changing the
“Effective Date” at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about our
collection, use, and disclosure of your personal information.
12. THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to third-party websites, applications, or services that are
not owned or controlled by Cliead AI. This Privacy Policy applies only to our Services.
We have no control over and assume no responsibility for the content, privacy policies,
or practices of any third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services
that you visit from our Services.
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (CCPA) and
California Privacy Rights Act (CPRA) provide you with specific rights regarding your
personal information. This section describes those rights and explains how to exercise
them.
13.1 Notice of Collection
We collect the categories of personal information described in Section 1 of this Privacy
Policy. For details about the specific pieces of personal information we collect, the
sources of that information, our purposes for collecting it, and the categories of third
parties with whom we share it, please refer to Sections 1, 2, 3, and 4 of this Privacy
Policy.
13.2 Right to Know and Access
You have the right to request that we disclose certain information to you about our
collection, use, disclosure, and sale of your personal information over the past 12
months.
13.3 Right to Delete
You have the right to request that we delete personal information that we have collected
from you, subject to certain exceptions.
13.4 Right to Opt-Out of Sale or Sharing
If we sell or share your personal information, you have the right to opt-out of such sale
or sharing. We do not currently sell personal information as defined by the CCPA/CPRA.
13.5 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
13.6 Exercising Your Rights
To exercise your rights under the CCPA/CPRA, please submit a verifiable consumer
request to us using the contact information provided in the “Contact Us” section below.
14. EUROPEAN ECONOMIC AREA (EEA), UNITED
KINGDOM, AND SWITZERLAND PRIVACY RIGHTS
If you are located in the EEA, United Kingdom, or Switzerland, the General Data
Protection Regulation (GDPR) or similar legislation provides you with specific rights
regarding your personal information. This section describes those rights and explains
how to exercise them.
14.1 Legal Basis for Processing
We process your personal information on the following legal bases:
● Consent: We process your personal information based on your consent, such as
when you agree to receive marketing communications or create an account.
● Contractual Necessity: We process your personal information to fulfill our
contractual obligations to you, such as providing our Services.
● Legitimate Interests: We process your personal information based on our
legitimate interests, such as improving our Services, preventing fraud, and
ensuring security.
● Legal Obligation: We process your personal information to comply with legal
obligations.
14.2 Your Rights
Under the GDPR and similar legislation, you have the following rights:
● Right to Access: You have the right to request information about the personal
data we hold about you.
● Right to Rectification: You have the right to request correction of inaccurate or
incomplete personal information.
● Right to Erasure: You have the right to request the deletion of your personal
information in certain circumstances.
● Right to Restriction of Processing: You have the right to request that we restrict
the processing of your personal information.
● Right to Data Portability: You have the right to receive your personal information
in a structured, commonly used, and machine-readable format.
● Right to Object: You have the right to object to our processing of your personal
information.
● Right to Not Be Subject to Automated Decision-Making: You have the right not to
be subject to a decision based solely on automated processing, including
profiling.
14.3 Exercising Your Rights
To exercise your rights under the GDPR or similar legislation, please submit a request to
us using the contact information provided in the “Contact Us” section below.
15. DO NOT TRACK SIGNALS
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not
want to have your online activities tracked. These features are not yet uniform, and our
Services may not currently respond to all Do Not Track signals.
16. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our
privacy practices, please contact us at:
Cliead AI Email:
Number]
privacy@clieadai.com Address: [Physical Address] Phone: [Phone
For users in the European Economic Area, United Kingdom, or Switzerland, our Data
Protection Officer can be contacted at
dpo@clieadai.com.
COOKIE POLICY
Types of Cookies We Use
● Essential Cookies: These cookies are strictly necessary for our Services to
function properly. They enable core functionality such as security, network
management, and account access. You can set your browser to block these
cookies, but some parts of our Services may not function correctly.
● Performance/Analytics Cookies: These cookies allow us to count visits and
traffic sources so we can measure and improve the performance of our Services.
They help us understand which pages are the most and least popular and see
how visitors move around our Services. All information these cookies collect is
aggregated and anonymous.
● Functionality Cookies: These cookies enable our Services to provide enhanced
functionality and personalization. They may be set by us or by third-party
providers whose services we have added to our pages.
● Targeting/Advertising Cookies: These cookies may be set through our Services
by our advertising partners. They may be used by those companies to build a
profile of your interests and show you relevant advertisements on other websites.
● Social Media Cookies: These cookies are set by social media services that we
have added to our Services to enable you to share our content with your friends
and networks.
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences.
However, if you limit the ability of websites to set cookies, you may worsen your overall
user experience and/or lose access to certain features of our Services.
For more information on how to manage cookies in your web browser, please visit:
●Chrome
● Firefox
● Safari
●Edge
●Opera